Contact
Describe the failure.We will tell you if it is ours to fix.
The first call is diagnostic, not commercial. If none of our eleven product groups is right for the job, we will say so rather than sell you a kit that will not hold.
Call the shop
(949) 788-1050
Monday to Friday, 8:00 am – 5:00 pm Pacific
Outside those hours, use the form below
Have these ready and one call is usually enough:
- What failed, and what it is made of
- How it failed — wear, corrosion, impact, cavitation, leak
- Temperature, chemicals and pressure it must survive
- Whether the part can come out of service, and for how long
- Roughly how much area or volume needs covering
Telephone
Technical help is available on request and comes with the product, not as an extra.Send the details
Attach photographs of the damage, drawings or a purchase order. Anything up to 15 MB.Headquarters
9741 Irvine Center Drive
Irvine, California 92618
United States
Hours
Monday to Friday
8:00 am – 5:00 pm Pacific
Or write it down
Send the details instead
If it is easier to write than to explain on the phone — or you are in another time zone — fill this in and we will come back to you.
Where to start
What are you calling about?
Some of it you can settle before picking up the phone.
Placing an order
Prices are on the catalog page. All purchases are prepaid by bank wire transfer or a major credit card, FOB ex-factory Irvine. The terms of sale apply to every order.
Choosing between products
Call. Two products can look interchangeable on a price list and behave nothing alike in a slurry line or under thermal cycling.
Ordering from outside the U.S.
Request a quotation rather than ordering directly. Export of some items is restricted by the U.S. Government and requires a DSP-5 licence issued under ITAR to qualified buyers only.
Custom formulation
Custom formulating for demanding engineering requirements is available, along with toll manufacturing, special colours, private labelling and drop shipping. Many products are not on the published list.
Application training
Training programmes run from Irvine. Since substrate preparation, mixing and cure decide whether the repair holds, this is worth more than it looks.
A return or a problem
Written authorisation is needed within 30 days of delivery, and products must have at least 80% of shelf life remaining. See returns in the terms of sale.